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Dynamics CRM Server 3.0 Small Business Edition (Includes Software Assurance)

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Admin Fee: R180.00 +VAT
SKU: LVS-41279
Restrictions: 
Microsoft Software Donations Programme
Requirements: 
Hardware:
  • 1.8-GHz (or higher) Dual Pentium Xeon P4
  • 512 MB or more RAM; 1 GB recommended
  • 8 GB available hard-disk space; RAID 5 recommended
  • 10/100-Mbps network card; dual 10/100/1000-Mbps recommended

Software:

  • Small Business Server 2003 Premium Edition
  • SQL Server 2000 with Service Pack 4 (SP4); SQL Server 2005
  • Exchange Server 2000 with SP3; Exchange Server 2003 (2003 required for email-routing features)

Web client:

  • Windows 2000 Server SP4, Professional SP4; Windows XP Professional SP1; Windows Server 2003 Web/Standard/Enterprise
  • Internet Explorer 6 SP1

Outlook client:

  • Windows 2000 Professional SP4, Windows XP Professional SP1/SP2
  • Office 2003 SP 1; Office XP SP3

Update available for clients using Windows Vista and/or Office 2007.
Features: 

Under the Software Assurance program, customers acquire the right to install any new release of products covered in the agreement during the term of their coverage.
Customizable reports are available with on-demand, scheduled, or event-based delivery.
The Web interface permits administrators to monitor and manage activity remotely.
An always-on connection to Excel provides for easy analysis of performance and trends.
The highly flexible structure lets developers add components using the .NET framework.

Description: 
Dynamics CRM 3.0 Small Business Edition is a CRM (customer relationship management) server application designed to run on Windows Small Business Server 2003 Premium Edition in conjunction with Exchange Server, Standard or Enterprise editions. Dynamics CRM provides users with a shared database of customer records and communications, ensuring that all departments have access to up-to-date customer information, as well as a unified system for scheduling contact with customers and other CRM duties.

Users can access and work with Dynamics CRM customer records and reports through an Outlook toolbar or by using Internet Explorer to access a customized, internal Web site.

Users can integrate contacts, emails, tasks, or appointments with the appropriate customer records, track email correspondence, and schedule and automate tasks such as customer contacts. Replies to tracked emails are automatically tracked as well, allowing users to quickly see all pertinent correspondence with or about a customer. Contact can be assigned for customers personally or in groups; and can be scheduled individually, recurrently, or as triggered by other events.

Both the Web and Outlook interfaces are highly customizable. Access rights and interface settings can be set at all levels and departments so that personnel can access records in an appropriate and intuitive form.

This product includes a server license. A Dynamics CRM user CAL (client access license) is required for each user accessing Dynamics CRM.
Price: R180.00